Supporting Families. Rebuilding Connections. Creating Brighter Futures.
At Fresh Start Family Support, we believe every child deserves a safe, stable, and nurturing environment where they can feel valued, heard, and supported. Family relationships can face challenges, but with the right guidance and care, they can be rebuilt and strengthened.
We provide a welcoming, child-centred setting where families can reconnect, develop healthier relationships, and move forward with renewed confidence. Our approach is compassionate, structured, and focused on achieving positive, long-term outcomes for children and their families.
Whether you are navigating separation, rebuilding trust, or seeking additional support, our experienced team is here to guide you every step of the way.
About Us
At Fresh Start Family Support, we recognise that every family’s journey is unique. Difficult circumstances such as separation, conflict, or emotional challenges can place strain on relationships, particularly for children.
Our role is to provide a safe, neutral, and supportive environment where families can rebuild trust, improve communication, and create positive shared experiences. We work closely with parents, carers, and professionals to ensure that every service is delivered with sensitivity, professionalism, and a clear focus on the child’s wellbeing.
We are committed to creating a space where children feel secure and parents feel supported, enabling families to move forward in a healthier and more positive direction.
Our Services
We offer a range of flexible and professional services tailored to meet the needs of each family.
Supervised Contact
Our supervised contact sessions provide a safe and neutral environment where children can spend time with family members under the guidance of trained staff. Detailed observation notes and reports can be provided where required, ensuring transparency and reassurance for all parties involved.
Supported Contact
Supported contact offers a more relaxed environment with light supervision, encouraging natural interaction while still maintaining a safe and structured setting. This is ideal for families who require minimal intervention but still benefit from professional oversight.
Handover Service
We facilitate safe, calm, and structured handovers between parents or carers, helping to reduce conflict and ensure a smooth transition for children.
Family Support & Early Help
Our family support services focus on strengthening parenting skills, improving communication, and supporting emotional wellbeing. We aim to empower families with the tools and confidence needed to create a stable and positive home environment.
1:1 Support
We provide tailored one-to-one support for children and young people, either at home or within the community. These sessions are designed to build confidence, develop social skills, and support emotional growth.
Why Choose Us
Choosing the right support service is an important decision. At Fresh Start Family Support, we pride ourselves on:
We are dedicated to making a positive difference in the lives of children and families.
Our Pricing
Transparent, flexible and tailored to your needs
Supervised Contact
£75/hour
Centre£85/hour (Community)
Supported Contact
£40/hour
Virtual Contact
£60/hour
Handover Service
£20
Safe, Child-Centred Contact Services for Families
Fresh Start Family Support provides safe, neutral, and professionally managed contact services for children and families. Our approach focuses on safeguarding, emotional wellbeing, and helping families maintain positive relationships in a secure and supportive environment.
Supervised Contact
Continuous one-to-one supervision with safeguarding-focused support and detailed reporting.
Supported Contact
Safe and neutral sessions with minimal staff intervention while rebuilding trust.
Community Contact
Structured external outings with professional supervision and risk-assessed environments.
Virtual Contact
Supervised video sessions for families facing legal, distance, or accessibility barriers.
